Privacy Policy

1. Introduction

Welcome to Propizy, a real estate application that helps you find, list, and manage properties. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

By using Propizy, you agree to the collection and use of information in accordance with this policy. We are committed to transparency and compliance with global privacy regulations including GDPR, CCPA, PIPEDA, and LGPD.

2. Information We Collect

Personal Information

• Account Information: Name, email address, phone number
• Profile Information: Profile picture, bio, preferences
• Contact Information: Address, location data for property listings
• Authentication Data: Login credentials, authentication tokens

Property Information

• Property Listings: Property details, descriptions, images, location
• Service Listings: Service descriptions, pricing, contact information
• Reviews and Ratings: User reviews and ratings for properties and services

Location Data

• GPS Location: Used for property mapping and location-based searches
• Address Information: Property addresses and service areas

Communication Data

• Messages: In-app messaging between users
• Notifications: Push notification preferences and delivery data

Device Information

• Device Identifiers: Device ID, operating system, app version
• Usage Analytics: App usage patterns, crash reports, performance data

3. How We Use Your Information

Core Services

• Provide property listing and search functionality
• Enable communication between users
• Process service bookings and transactions
• Verify user identity and prevent fraud

Improvement and Analytics

• Analyze app usage to improve user experience
• Generate analytics reports for service optimization
• Provide customer support and technical assistance

Communication

• Send important service notifications
• Provide updates about your listings and bookings
• Send promotional content (with your consent)

4. Information Sharing

With Other Users

• Public Listings: Property and service information you choose to make public
• Profile Information: Basic profile information visible to other users
• Reviews: Your reviews and ratings are visible to other users

With Service Providers

• Firebase/Google: Authentication, database, storage, and analytics
• Map Services: Location data for mapping functionality
• Push Notifications: Notification delivery services

Legal Requirements

• Comply with legal obligations
• Protect rights, property, or safety
• Respond to legal requests from authorities

5. Data Security

Data Retention

• Account data retained while account is active
• Property listings retained as long as published
• Communication data retained for service provision
• Analytics data aggregated and anonymized

6. Your Rights and Choices

Account Management

• Access: View and download your personal data
• Update: Modify your profile and preferences
• Delete: Request account and data deletion
• Export: Request data export in portable format

Privacy Controls

• Location Sharing: Control location data sharing
• Notifications: Manage notification preferences
• Profile Visibility: Control what information is public
• Communication: Opt out of promotional communications

7. Children's Privacy

Propizy is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

9. Third-Party Services

Firebase Services

• Authentication: User login and account management
• Firestore: Data storage and synchronization
• Storage: File and image storage
• Analytics: Usage analytics and crash reporting
• Messaging: Push notifications

Google Services

• Maps: Location services and mapping
• Sign-In: Google account authentication

10. Cookies and Tracking

We use various technologies to collect information, including:

• Local Storage: App preferences and cached data
• Analytics: Usage tracking and performance monitoring
• Authentication Tokens: Secure session management

11. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by:

• Posting the updated policy in the app
• Sending email notifications for significant changes
• Providing in-app notifications

12. Data Breach Notification

In the event of a data breach affecting your personal information, we will:

• Notify affected users within 72 hours
• Provide details about the breach and our response
• Offer guidance on protective measures

13. Regional Privacy Rights

California Residents (CCPA)

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information
• Right to non-discrimination for exercising privacy rights

European Union Residents (GDPR)

• Right to access, rectify, and erase personal data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent